May 2026 closed with strong upper-funnel growth and a recovering checkout. Four CX workstreams shipped or progressed during the month — a mini-cart A/B test, a quote-cart redesign, a warranty page, and a new landing page — most aimed at the cart-to-purchase stretch flagged in April. Comparisons are month-over-month (vs April 2026) for operational monitoring, with year-over-year (vs May 2025) shown alongside.
A view of the whole month before drilling in. Shopify channel reporting is the source of truth for revenue; GA4 supplies session-level activity and acquisition detail.
| Channel | May 2026 | vs May 2025 |
|---|---|---|
| Draft Ordersmanual | $802.3K | -29% |
| Online StoreCX | $186.3K | +0.5% |
| Quoter Ordersmanual | $137.4K | -68% |
| Shopify Mobile / iPhone | $1K | - |
| Shop | $421 | -98% |
| Total sales | $1.12M | -36% |
Source: Shopify · Total sales by sales channel (excl. Marketplace Connect) · 1–31 May 2026 vs 1–31 May 2025 (USD).
| Source / medium | Sessions | Revenue | vs April |
|---|---|---|---|
| google / cpc | 11,045 | $79,742 | +346.0% |
| (not set) | 8,824 | $41,671 | +342.4% |
| (direct) / (none) | 19,143 | $34,116 | -8.7% |
| bing / cpc | 8,384 | $24,949 | +5911.9% |
| google / organic | 4,925 | $16,720 | +186.6% |
| bing / organic | 464 | $7,034 | - |
| shopify.com / referral | 53 | $2,364 | +382.5% |
| Grand total | — | $211,635 | +186.4% |
Google CPC drove the largest revenue share at $79,742 from 11,045 sessions (+346.0% PoP), extending the paid-search revenue lead seen in April. Bing CPC grew off a small base to $24,949.
Direct remained the largest session driver but a modest revenue contributor — 19,143 sessions yet $34,116 in revenue (−8.7% PoP). Direct session counts are partially inflated by automated and dark-social traffic that does not convert; the Direct revenue figure is treated as the more reliable of the two. See Section 04 for the bot-filter detail.
GA4-attributed and Shopify Online Store revenue differ in scope. GA4 attributes revenue to the last-click session source across the website, while the Shopify Online Store channel counts orders settled through that specific channel; the two are reported independently here rather than reconciled to one number.
Three of the four May workstreams target the cart-to-purchase stretch and AOV pressure identified in April; the landing page supports paid-acquisition entry. Post-launch measurement windows are short; outcomes are reported where data supports them and deferred where it does not.
A redesigned mini-cart shipped and launched as an A/B test in May, a direct response to April's checkout-completion pressure (-17% YoY). The aim is to reduce cart-to-checkout friction and lift add-to-cart and order rate.
| Add to Cart (primary) · 27 May – 4 Jun 2026 | Conv. / visitors | Conv. rate | Exp. improvement |
|---|---|---|---|
| Control (cart auto-redirect) baseline | 51 / 5,798 | 0.88% | — |
| Variation V1 (mini-cart) | 60 / 5,862 | 1.02% | +16.36% |
A quote experience mirroring the cart pattern, unifying the buy and quote flows. Targets quote-submission friction for high-AOV B2B users and reinforces the funnel after April's AOV pressure (-18% YoY).
A dedicated warranty page plus contextual links across PDPs and key pages, reinforcing trust signals at decision-making moments to support conversion and AOV.
A new landing page built in Framer, part of the ongoing LP development workstream. Supports paid-acquisition campaigns by giving high-intent traffic a focused, conversion-oriented entry point.
May design work in the shared Figma files. Open each for the full flows and component detail.
How May's revenue split across acquisition sources, and how each moved against April.
Revenue change vs April 2026, by acquisition source. Bars are clamped at ±100% for readability; Bing CPC's growth (+5,911.9%) is off a very small April base.
Paid search led May's revenue growth. Google CPC (+346.0% PoP) and Bing CPC together accounted for the bulk of the month's website-revenue increase, consistent with the paid-acquisition emphasis visible in the Google Ads tactical view.
Organic and referral grew off smaller bases. Google Organic revenue rose +186.6% PoP; shopify.com referral and bing organic contributed smaller amounts. Direct was the only major source to decline month-over-month (−8.7%).
Google Ads tactical view for May 2026, month-over-month. Conversion value and impressions grew, while conversion rate and cost efficiency softened.
| Metric | May 2026 | vs April |
|---|---|---|
| Impressions | 597,705 | +22.8% |
| Clicks | 12,518 | +3.7% |
| CTR | 2.09% | -15.5% |
| Avg. CPC | $9.53 | +4.4% |
| Conversion rate | 3.94% | -39.2% |
Spend rose faster than conversions converted to it. Conversion value reached $135,472.41 (+16.9% PoP) on $119,273.76 of cost (+8.2%), but conversions fell (-20.2%) and cost per conversion rose to $183.31 (+35.7%). The campaign mix shifted toward higher-value, higher-cost conversions.
Texas concentrated nearly half of conversion value (47.6%), followed by California (11.6%) and Florida (6.9%) — a geographic concentration worth noting for budget allocation.
Source: Google Ads tactical view (Looker Studio) · May 2026, United States · month-over-month.
B2B buyers arrive with specific part numbers. May's most-searched terms are overwhelmingly exact SKUs, reinforcing how search behaviour maps to purchase intent.
| Search term | Sessions | Users | Bounce rate |
|---|---|---|---|
| 1799 | 18 | 2 | 100% |
| a06b-0126-b575#7008 | 18 | 2 | 33.33% |
| 6sl3120-1te26-0aa3 | 6 | 6 | 0% |
| 6sn1118-0dj21-0aa1-r | 5 | 3 | 20% |
| 6fx8002-2ca88-1aa4 | 5 | 2 | 80% |
| mds-b-sp-150 | 5 | 1 | 60% |
| encoder | 5 | 4 | 20% |
| mvi56-mnet prosoft | 5 | 2 | 60% |
Most top terms are exact SKUs — part numbers like a06b-0126-b575#7008, 6sl3120-1te26-0aa3, and 6fx8002-2ca88-1aa4. This is consistent with the B2B buyer who arrives knowing the specific part needed; generic terms like "encoder" are the exception, not the rule.
High bounce on some high-volume terms is worth watching. Several frequently searched SKUs show elevated bounce (1799 at 100%, 6fx8002-2ca88-1aa4 at 80%), which can indicate the searched part returned no result or an unclear PDP — a candidate for the search and PDP work in the backlog.
Source: GA4 Site Search Results (Looker Studio) · May 2026, United States · month-over-month.
An ongoing exit-intent survey running since April. This is an interim read; collection continues until 100 responses are reached, at which point the sample supports firmer conclusions. Figures below are directional.
Known-part lookups dominate intent — by a wide margin the most common reason for visiting, consistent with the SKU-heavy site-search pattern in Section 05. When these visitors don't convert, the recurring reasons are not finding the exact part and unclear availability.
A meaningful share leave without finding what they came for. Across responses to date, "No" and "Partially" together outnumber "Yes," reinforcing that part-findability and availability clarity are the levers — the same areas the quote-cart and warranty work touch.
Source: SW Exit-Intent Survey · Apr 7 – May 24 2026 · 25 responses to date (collection ongoing to 100). Interim, directional.
Lighter-weight than a full cross-shipment patterns review — the items below need follow-up in June rather than a conclusion now.
Sessions (+76.2% YoY) and users (+88.9% YoY) grew far faster than transactions (+2.5% YoY), so session-level eCR fell to 0.29% (−41.8% YoY). This is a mix effect: a large influx of lower-intent sessions dilutes the rate even as absolute orders hold. Month-over-month, eCR actually improved (+27.3% PoP), and AOV rose to $1,306.39 (+13.2% YoY, +30.8% PoP).
Cart drop-off fell to 43.0% (-40.7% PoP), and checkouts rose +146.1% PoP. This is directionally consistent with the mini-cart A/B test launched mid-month. Preliminary VWO data shows the variation ahead on add-to-cart rate (+16.36%), but at 52.43% probability-to-be-better it is well short of significance — the movement is directional only. The June report, with a fuller post-launch window, is where this can be evaluated (see Section 02).
The quote-request funnel ran 126 requests to 82 submissions in May (34.9% drop-off), with submissions down −12.8% month-over-month. This is the friction the quote-cart redesign targets; worth tracking once that redesign ships.
Planned scope for June, from the CX Optimization programme timeline — 147h total (75h retainer, 72h ad hoc).
June 2026 closed with Online Store revenue — the CX-attributable channel — up 15% year-over-year to $301.6K (net $287,867), even as total Shopify sales declined 16% to $1.66M on softer Draft and Quoter Order volume. Traffic growth continued and a consolidated RFQ flow shipped mid-month. The mini-cart test also reached a statistically decisive read on cart-adds this month — see Section 02. Comparisons are month-over-month (vs May 2026) for operational monitoring, with year-over-year (vs June 2025) shown alongside.
Shopify channel reporting is the source of truth for revenue; GA4 supplies session-level activity and acquisition detail.
Traffic and demand compounded. Sessions reached 83,595 (+42.3% PoP, +74.5% YoY) and total users 73,753 (+40.6% PoP, +81.7% YoY). Transactions rose sharply to 574 (+247.9% PoP, +165.7% YoY), and sessions-based eCR reached 0.69% (+144.4% PoP, +52.3% YoY). AOV softened slightly to $1,122.05 (−12.9% PoP, −1.8% YoY) — more, smaller orders rather than fewer larger ones. Bounce rate rose to 77.07% (+38.4% PoP), an unfavorable movement worth watching alongside the intake growth.
Direct-traffic bot filter (flagged as scheduled in the May report) was applied this month — session and user figures above reflect the filtered basis.
One statistically decisive experiment result and one live shipment landed in June.
Control (auto-redirect to cart, no mini-cart) vs variant (new mini-cart design), full June data, GA4 audiences on an assignment-based ~50/50 split.
| Add to Cart (primary) · 1–30 June 2026 | Visitors | Rate | Abs. lift |
|---|---|---|---|
| Control (cart auto-redirect) baseline | 17,025 | 1.57% | — |
| Variant (new mini-cart) | 16,785 | 2.79% | +1.22pp |
Absolute lift +1.22pp (95% CI 0.91–1.53pp) on a two-proportion z-test. Result reported for the primary add-to-cart metric only.
Unified the request-for-quote flow into a single consolidated experience and added persistent sticky-menu navigation access site-wide. Both changes are now live across the site.
How June's revenue split by Shopify sales channel (source of truth) and by GA4 session channel (attribution view).
| Channel | June 2026 | vs June 2025 |
|---|---|---|
| Draft Ordersmanual | $1.03M | −8% |
| Quoter Ordersmanual | $343,421 | −40% (157 vs 236 orders) |
| Online StoreCX | $301.6K | +15% (net $287,867) |
| Shop | $2.4K | +68% |
| IAC Quoter / Shopify Mobile | — | small remainder |
| Total sales | $1,661,510 | −16% |
Source: Shopify · Total sales by sales channel · 1–30 June 2026 vs 1–30 June 2025 (USD).
Sales-assisted revenue still dominates — and pulled the total down. Draft Orders and Quoter Orders together account for roughly 81% of June's total sales; both declined year-over-year (Draft Orders −8%, Quoter Orders −40%), pulling total Shopify sales down 16% to $1.66M. Online Store (the CX surface) was the exception, growing +15% year-over-year to $301.6K. Quoter Orders is down year-over-year in both revenue ($343K vs $572K) and order count (157 vs 236) — a real decline worth understanding given how meaningful that channel is to the top line.
Returns rose sharply. Total sales include about $300,988 in returns this month, up 154% year-over-year, concentrated in Draft Orders (−$211,976 vs −$60,699 a year ago). Worth a look at what's driving cancellations/returns on sales-assisted orders specifically.
Source: GA4 · Session default channel group · revenue share, June 2026.
The attribution gap got materially worse, not better. "(not set)" / Unassigned holds 52.1% of GA4-attributed revenue share — and that bucket specifically grew +704.6% year-over-year (29,157 sessions, $335,280 revenue). Recommended next step is a targeted look at session-identity continuity: referral exclusions, cross-domain linker configuration, and any recent tag-manager changes are the usual suspects.
Google Ads tactical view, 1–30 June 2026. Primary comparison is month-over-month (vs May 2026); year-over-year (vs June 2025) shown alongside.
Source: Looker Studio · Google Ads Overview & Tactical View · 1–30 June 2026 vs May 2026 (PoP) and vs June 2025 (YoY).
Spend scaled and so did conversion value — but the story diverges by timeframe. Month-over-month, both cost (+70.7%) and conversion value (+129.7%) grew, and value-per-dollar actually improved (+34.6% PoP). Year-over-year, the picture is less favorable: conv. value/cost is down 37.3%, cost-per-conversion is up 11.5%, and average CPC is up 53.8% — auction costs have risen faster than results.
| Campaign | Conv. value | Cost | Notes |
|---|---|---|---|
| Shopping Campaign | $123,887 +578.8% PoP | $44,261 +128.1% PoP | Largest single campaign by both value and cost |
| PMax: Feed-Only – US | $59,273 | $24,426 | Performance Max, feed-only |
| PMAX – Max CV 3x ROAS | $51,468 | $10,619 | Highest value-per-dollar of the top three |
Conversion share by campaign type: Search Only 72.8% · Search Network with Display 15.3% · Shopping 11.9%.
Geographic concentration. Conversion value is heavily concentrated in Texas (49.2%), followed by Florida (11.8%) and California (6.5%) — worth knowing when reading any state-level marketing activity.
Scope note: Bing / Microsoft Ads platform data (spend, CPC, ROAS) wasn't part of this pull — the bing / cpc figures elsewhere in this report are GA4 session-level only.
Search behaviour on industrialautomationco.com in June 2026, month-over-month.
Long-tail, SKU-driven usage. The term list is heavily long-tail: mostly unique part numbers and model codes searched once. Top searched terms by session source this cycle: bos14353 (9 sessions), dobot (7), x20 cp3585 (7), controllogix (7), cr30001500000420 (6), allen bradley (6), cimr-vu4a0038faa (6), palanca de cambios ns200 (5), txs1.12f4 (5), s7-1200 (5) — almost entirely SKU/model-code lookups, consistent with specific-part intent rather than category browsing.
Based on 52 exit-intent responses collected across April–June 2026 (full quarter to date). Small sample — read as directional signal, not a statistically powered result.
"Couldn't find the exact part" was the single most common blocker (8 mentions across the full period), the clear top blocker and consistent with prior months. Part-finding remains the dominant reason people arrive and, when it fails, the dominant reason they leave.
A calm, factual roll-up of items worth flagging before June's figures are cited downstream, followed by what's next.
"(not set)" / Unassigned holds 52% of GA4 revenue share and grew +704.6% year-over-year (see §03). Recommend investigating session-identity continuity — referral exclusions, cross-domain linking, tag-manager changes.
Some June orders show a purchase event in GA4 with no preceding add_to_cart or begin_checkout — direct / skip-funnel purchases. Worth a direct check with the team on whether anything changed recently in the checkout or quote-to-order flow that would increase this pattern.
Returns of about $300,988, up 154% year-over-year, concentrated in Draft Orders (−$211,976 vs −$60,699 a year ago). See §03. Worth understanding the driver.
Quoter Orders revenue of $343K vs $572K a year ago (157 orders vs 236). See §03. Meaningful given its share of June's revenue.
Planned scope for July, from the CX Optimization programme timeline — 75h retainer.